We strive to provide accurate descriptions and images of our products. However, colours and dimensions may differ based on photography and lighting conditions. If any of the information provided on this website is inaccurate, out-of-date, or incomplete, we disclaim all liability. The content on this website is meant primarily for general information purposes; it should not be relied upon or used as the only basis for judgments without first contacting primary sources of information that are more reliable, accurate, complete, or current. You bear all liability for relying on any content on this website. 

There may be some goods and services that are only accessible online via the website. These goods and services could only be available in restricted quantities, and returns and exchanges are permitted only in accordance with our return policy.

We have worked hard to ensure that the colours and photos of our items that are displayed in the shop are as accurate as possible. We cannot ensure that any colour seen on your computer monitor will be accurate.

We reserve the right to restrict the sale of our goods or services to any individual, group of people, or jurisdiction. We reserve the right to use this authority if needed and maintain the right to restrict the amount of any goods or services we provide.

Product prices and descriptions are all subject to change at any moment, without prior warning, and at our sole discretion. Anytime, we have the right to stop production of any goods. Any offer made on this website for any good or service is null and void where prohibited. 

5. PRICING

All prices are in Malaysian Ringgit (MYR) and include applicable taxes unless stated otherwise. The costs of our Products and Services of the material and installation might change at any time respectively. We maintain the right, at any time and without prior notice, to alter or terminate the Service (or any portion or content thereof). If the Service is changed, the pricing is changed, it is suspended, or it is discontinued, neither you nor any other party will be entitled to compensation from us.

6. ORDERS

By placing an order, the Customer agrees to purchase the selected products. Orders are subject to availability. We have the right to restrict or cancel the number of items that can be bought by a single individual, household, or others. Orders made using the same credit card, the same customer account, or the same billing and/or delivery address may all be subject to these limitations. We may try to get in touch with you via the email and/or billing address/phone number you supplied at the time of the order if we modify or cancel it. 

We have the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors. For every purchase you make at our shop, you pledge to give correct, full, and up-to-date transaction and account information. In order for us to finish your transactions and get in touch with you as needed, you commit to quickly updating your account and other details, such as your mobile contact information, email address, credit card numbers, and expiry dates. 

7. PAYMENTS

Payment methods include [list accepted methods, e.g., credit cards, bank transfers, cash]. Full payment is required before order is being delivered. You acknowledge that your content (except credit card information) may be sent across different networks in an unencrypted manner and that it may also undergo modifications to comply with the technical specifications of the devices or networks you are connected to. Every time credit card information is sent across a network, it is encrypted. 

Without our prior written consent, you undertake not to replicate, copy, sell, resell, or exploit any part of the service, use of the service, access to the service, or any contact on the website through which the service is given.

8. THIRD-PARTY LINKS

Materials from third parties may be included in some of the goods, services, and content that are made accessible via our service. 

This website may include third-party links that take you to unaffiliated third-party websites. We do not guarantee or assume any duty or obligation for any third-party materials or websites, or for any other third-party materials, goods, or services. We are also not in charge of investigating or assessing the content or accuracy. 

When you buy or utilise products, services, resources, material, or engage in any other transactions through any third-party website, you assume all risk and liability. Before you enter into any transactions, please carefully check and ensure that you understand the third-party’s rules and procedures. Any queries, grievances, or claims pertaining to goods from third parties have to be addressed to those third parties.

9. ERRORS, INACCURACIES, AND OMISSIONS

On occasion, information on product descriptions, prices, promotions, offers, product shipping costs, transit times, and availability may include typographical mistakes, inaccuracies, or omissions on our website or in the Service. At any time without prior notice, we retain the right to make any necessary corrections to mistakes, inaccuracies, or omissions, as well as to update or alter information or cancel orders if any information in the Service or on any connected website is inaccurate, even after you have completed your purchase. 

With the exception of information mandated by law, we assume no responsibility to update, modify, or clarify any information included in the Service or on any linked website, including without limitation, price information. It should not be assumed that all of the information in the Service or on any linked website has been updated or changed just because there isn’t a clear refresh date attached. 

10. PROHIBITED USES

You are not allowed to use the site or any of its material, in addition to the other limitations stated in the Terms of Service. 

(a) the use of any unlawful purpose;

(b) the encouragement of others to carry out or take part in any unlawful acts; 

(c) the breach of any international, national, provincial, or state laws, rules, regulations, or local ordinances; 

(d) the infringement or violation of our or others’ intellectual property rights; 

(e) the harassment, abuse, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; 

(f) the submission of false or misleading information; 

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet. Should you use the Service or any associated website in violation of any of the prohibited purposes, we retain the right to cancel your usage of them 

(h) to gather or track the personal information of others; 

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape; 

(j) for any obscene or immoral purpose; or 

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. 

11. LIMITATION OF LIABILITY

We are not liable for any indirect or consequential damages arising from the use of our products. We make no representations on the continuity, timeliness, security, or error-free nature of your use of our service, as well as no guarantees about the accuracy or dependability of the results that may be received by using the service. You accept that from time to time we may withdraw the service for indeterminate durations or discontinue the service at any moment, without prior notifications.

You specifically acknowledge that the whole risk associated with using—or not using—the service rests with you. Without limitation, we make no representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. The service and all products and services delivered to you through the service are provided “as is” and “as available” for your use. 

VTEG Solid Wood, including its directors, shareholders, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors, will not be liable for any injury, loss, claim, or damages—whether direct, indirect, incidental, punitive, or consequential—resulting from your use of any service or product obtained through the service. This encompasses, but is not limited to, lost profits, revenue, savings, data loss, or similar damages, regardless of the legal grounds for the claim, even if the possibility of such claims was acknowledged.

12. INDEMNIFICATION

In light of the fact that you violated any law or the rights of a third party, or the breached of these Terms of Service or the documents they incorporate by reference, you agree to indemnify, defend, and hold harmless VTEG Solid Wood and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party. 

13. TERMINATION

For all purposes, this agreement’s responsibilities and liabilities that the parties committed before to the termination date will remain in effect after it ends. These terms of service are in force until we decide to end them. You will still be responsible for all amounts owed up until and including the termination date, and we reserve the right to deny you access to our Services (or any portion thereof) if, in our sole discretion, you violate any term or provision of these Terms of Service without notice. 

14. AGREEMENT

Any right or term of these Terms of Service that we do not execute or enforce shall not be deemed a waiver of that right or provision. This agreement governs your use of the Service and supersedes any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between the users and VTEG Solid Wood. This includes, but is not limited to, any prior versions of the Terms of Service. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us. These Terms of Service shall not be interpreted against the party that drafted them, in the event of any ambiguity.

15. AMENDMENTS TO TERMS OF SERVICE

By publishing updates and modifications on our website, we retain the right, at our sole discretion, to amend, modify, or replace any portion of these Terms of Service. It is your duty to regularly check our website for updates. After we post any modifications to these Terms of Service, your continuing use of our website or access to the Service means you agree to those changes.

16. CONTACT INFORMATION

For any questions regarding these terms, please contact us at vtegsolidwoodfurniture@gmail.com.